General FAQs

What are your branch hours of operation?

To find the hours of operation for the nearest branch, please click here to view our locations map. Select a branch to learn more.

What phone number should I use to call?

If you are looking for general information, call our Contact Centre at 1-866-592-2226. Select Option #5 if you are calling to report potential fraud or travel outside of the country. 

If you would like to speak to someone from a specific branch, please view our location map and select a branch to find their local phone number. You can also click to find a wealth management professional or mobile mortgage specialist.

What are the​ hours of the Contact Centre?

Our hours of service are: 
Monday - Friday 8:00am - 12:00am EST (Midnight)
Saturday 8:00am - 8:00pm EST
Sunday 12:00pm - 4:00pm EST

To learn more about the Contact Centre, click here. To visit our Branch Locator on this website, click here.

Can you remove me from your mailing list?

If you would prefer not to receive promotional information from Meridian, please contact the Deputy Privacy Officer at 905-988-4042 or visit any Meridian branch location.

How do I apply for funding for my event?

Through Meridian’s Good Neighbour Program we support organizations and causes that contribute to local economic development, the social fabric of your community or improving the local environment. We are also looking for events that engage our employees in the community. If your event, activity or program aligns well with our program, we'd like to hear from you.  For more information click here.

How do I become a Member of Meridian?

When you open an account at Meridian and pay your $1.00 for a membership share, you automatically become a Member of Meridian. 

How can I make a complaint?

If you have a problem, issue or complaint of any sort, we encourage you to contact us at your branch. For a full set of options go to Meridian’s Privacy Complaint and Resolution Process page on this web site.​

Talk to Us

There are more than 80 branches conveniently located in a neighbourhood near you:

Click here to send us an email

Call us at 1-866-592-2226 or Click here to find your local branch number.

Meridian Credit Union