Privacy Matters at Meridian

Caring about your financial wellbeing is our priority as is your privacy. We respect your privacy and provide protection of your personal information because we’re dedicated to delivering value to our Members. That’s our commitment to privacy in providing yo​u with the financial services you need.

We safeguard the personal and financial information of our Members, employees and other individuals. We have established related policies and procedures. Our employees understand the importance of the policies and procedures and follow them carefully. Meridian has a designated Privacy Officer who is accountable for monitoring the collection and security of personal information. 

Whether you choose to deal with Meridian online, over the telephone or in person, we follow rigorous security procedures to protect your information and transactions against unauthorized access, disclosure, alteration and misuse.

When​ it comes to your privacy, you can be assured that

  • We will respect your privacy choices 
  • We will use your perso​nal information in a manner consistent with applicable laws  
  • We will be open with you about how we use and protect your information

We will​​ not

  • Collect, use or disclose your personal information without your consent, except where required by law 
  • Sell your personal information to third parties

Contact Meridian’s​ Privacy Officer

Meridian has a designated Privacy Officer who is accountable for monitoring the collection and security of personal information. The Privacy Officer also handles your inquiries about privacy and how Meridian uses your information.

You can contact Meridian’s Privacy Officer through Meridian’s Contact Centre toll-free at 1-866-592-2226 (ask for the “Privacy Officer”) or at 905-988-4042 ext 2267

You may also contact the Privacy Officer in writing as follows:

By Mail: Meridian 
Attention: Privacy Officer 
75 Corporate Park Drive  
St. Catharines, Ontario  L2S 3W3 

By Phone: 905-988-4042 ext 2062
By Fax: 905-988-1521
By Email: privacyofficer@meridiancu.ca
By Online comment card: www.meridiancu.ca/giveusyourfeedback

Talk to Us

There are more than 60 branches conveniently located in a neighbourhood near you:

Click here to send us an email

Call us at 1-866-592-2226 or Click here to find your local branch number.

Meridian Credit Union