Your choices about your personal information

If you would prefer not to receive promotional information from Meridian, please complete the Privacy Opt-out Form – Solicitation Purposes (PDF), contact us at 1-866-592-2226 or visit any Meridian branch location.

By opting-out you will continue to receive information pertaining to regulatory and business matters (for example tax receipts and statement inserts). You will not receive promotional materials in separate mailings (for example, direct marketing mailers and brochures).

If you wish to continue to receive further product information, simply do nothing. We will continue to use your personal information to share ideas about products and services we feel may be of benefit to you.

You can review and make corrections to your personal information

You can review the information we hold about you and make corrections to it. In order to review your personal information, we ask that you make your request in writing. We will respond to your request within 30-days. If we need to extend the time, or must refuse your request, we’ll tell you why, subject to any legal restrictions. 

The Privacy Officer at Meridian will contact you and arrange to meet with you within 30-days of receipt of your request.  The form required to submit your request to access your personal information follows: 

Request for Access to Personal Information Form. Go now

The completed Request for Access to Personal Information can be returned to your branch for submission to the Privacy Officer or can be sent by mail or facsimile as follows:

By Mail: Meridian 
Attention: Privacy Officer 
75 Corporate Park Drive   St. Catharines, Ontario  L2S 3W3 
By Fax: 905-988-1521

Contact Meridian’s Privacy Officer

Meridian has a designated Privacy Officer who is accountable for monitoring the collection and security of personal information. The Privacy Officer also handles your inquiries about privacy and how Meridian uses your information.

You can contact Meridian’s Privacy Officer through Meridian’s Contact Centre toll-free at 1-866-592-2226 (ask for the “Privacy Officer”) or at 905-988-4042 ext 2057

You may also contact the Privacy Officer in writing as follows:

By Mail: Meridian  
Attention: Privacy Officer  
75 Corporate Park Drive   St. Catharines, Ontario  L2S 3W3 

By Phone: 905-988-4042 ext 2057 
By Fax: 905-988-1521 
By Email: privacyofficer@meridiancu.ca 
By Online comment card: www.meridiancu.ca/giveusyourfeedback

Talk to Us

There are 44 branches conveniently located in a neighbourhood near you:

Click here to send us an email

Call us at 1-866-592-2226 or Click here to find your local branch number.

Meridian Credit Union