Need HELP! ... with Meridian Online Banking (questions about logging in, PACs, Quicken, etc.)?

Please check the Frequently Asked Questions page. We've created a list of the most common questions, and their answers. If you can't find the answer there, please call the Quality Contact Centre at 1-866-592-2226.

For a preview, take our Online Banking Tour and view some of the functionality for yourself.

Important — What you need to know

Password Change

We take your online security very seriously at Meridian, so to ensure your privacy is maintained, the first time you sign in to the new Meridian Online Banking Web, you will be prompted to create a new password. Your new password (Personal Access Code — PAC) must be 6 – 8 characters in length. PACs are "case sensitive".

Quality Contact Centre

Meridian's Quality Contact Centre at 1-866-592-2226 is available to assist you if you need help or have any questions.

Meridian's Online Banking — At a Glance

Functionality

With Meridian's Online Banking service, you are able to:

• View accounts, loans, mortgages, and registered and non registered term deposits.
• Make same-day and future-dated bill payments.
• Make transfers between accounts.
• Make inter-member transfers (i.e., transfers to other account numbers).
• Print your transaction history.
• Download account information to accounting and personal finance software (e.g. Simply Accounting, Quicken, QuickBooks, and Microsoft Money).
• Order personal cheques.

Features

We've also introduced some new features to help you build and manage your life, such as the ability to:

• Search transaction by type (e.g. bill payments, withdrawals, deposits, etc.).
• Schedule one-time or recurring transfers, either same-day or future-dated.
• Receive messages and financial reminders.
• Increased session time.

These are just some of the features you'll find on the new Meridian Online Banking Web site. We're working to introduce other improvements and enhancements to the site in the near future.

Ask Us. We're here to help.

Should you have any questions about these changes, please visit us at the branch, or speak to one of our helpful advisors at the Quality Contact Centre by dialing 1-866-592-2226 or sending an email to qcc@meridiancu.ca.