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Meridian’s response to COVID-19

Get in touch

The average wait time for our Contact Centre is currently less than a minute. Thank you for your patience.

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Need help? Check out our helpful how-to guides for banking online and on your phone

To register for online banking, call 1-866-592-2226.


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Contact Centre

For help or advice, get in touch with the Contact Centre at 1-866-592-2226.

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Your local branch

In the interest of everyone’s safety, wear a face mask when visiting branches where by-laws are in effect. Also, we have reduced some branch hours and closed some branches temporarily. If your branch is listed as “closed,” please try calling the branch directly, as someone may be able to help over the phone. Please note that some branches are seeing Members by appointment only or by advice only, so it’s best to call ahead.

Check the status of your local branch and learn more about safety measures

Protect yourself from fraud

The risk of frauds and scams is ever-present and fraudsters always take advantage of any opportunity, particularly when people are in a vulnerable state, like now. We have become aware of a number of new fraudulent schemes seeking to exploit the COVID-19 pandemic, including fraudulent websites asking for donations to support those impacted by the virus. Always verify a charity through a reputable source and conduct your own due diligence to make sure they are legitimate before you make a donation.

You can help protect yourself by being continuously mindful of phishing scams, protecting and limiting the sharing of your personal information, and taking protective measures such as having an up-to-date operating system and anti-malware software. Read more about protecting yourself from scams and fraud related to COVID-19.


Learn more about protecting yourself

How to create a strong password

Infographic: How strong is your password?

Protect yourself against phishing scams

How to prevent e-transfer fraud

Frequently asked questions & resources

Get in touch

If you have any questions, please reach out to us. You can call your local branch to speak to an advisor, or call our Contact Centre to talk to a representative.