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The COVID-19 crisis has changed the way we live and work. As we spend more time at home, the way we bank is changing too. With Meridian Online and Mobile Banking, you can do all your everyday banking, quickly, easily and safely.

If you’re new to digital banking, or just need a refresher, we’re here to help.


Digital banking security

Your security is our top priority, and we’re committed to keeping your accounts and personal information safe. Our commitment to you means that we will reimburse you for any unauthorized transactions as part of our 100% Security Guarantee.
Learn more


What do I need to bank digitally?

If you have a desktop computer, a laptop, or a mobile device like a smartphone or tablet, you can bank digitally. Once you have an ID and password, you can use your desktop or laptop computer to sign in to online banking, or your smartphone or tablet to sign in to mobile banking.


Getting started with digital banking

Download the mobile app


Sign in for the first time


Digital banking basics

View your account balance and transactions


Pay your bills


Transfer money between your accounts


Send an INTERAC e-Transfer®


Digital banking next steps

Deposit cheques with your mobile phone


Set up Canada Revenue Agency (CRA) direct deposit


Move money between banks with Money Mover


Set up alerts and notifications


Touch ID and Face ID

Mobile guide


Debit cards and bank machines (ABMs)

If you want to use an ABM for a cash transaction, you’ll need a Meridian debit card. You can also use the ABM to deposit cheques; however, if you have a smartphone, you can deposit your cheque by taking a photo of it using the Meridian mobile app.
Learn how to deposit cheques with your phone.

If you don’t have a debit card, there are two ways of getting one:

1. Call the Contact Centre at 1-866-592-2226 and speak to one of our representatives. This is what to expect:

a. We’ll send you a debit card in the mail

b. Shortly afterward, in a separate mailing, you’ll receive your temporary PIN

c. You can change your PIN to something permanent at any ABM

2. Visit a branch and we’ll give you a debit card and temporary PIN. You can update your PIN at the ABM immediately.

You can use your debit card at any Meridian branch ABM, or at any of our partner ABMs across Canada.


Contact Centre support

If you need help, our trained Contact Centre representatives are available to help. For assistance, advice or access to your accounts, please call 1-866-592-2226, between 8am and midnight, daily.