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Frequently asked questions

Frequently asked questions

Get in touch


The best way to get personalized help and support is to reach out to your Relationship Manager or Small Business Advisor. You can also call your local branch to get in touch with a business advisor.

Call the Contact Centre at 1-866-592-2226 and choose Option 3 if you have been locked out of online banking or the Automated Funds Transfer Platform (AFT), need to add a service or want training on a service, need support adding a payee or paying a bill, or need to add a user or administrator to online banking or AFT.

Call your local branch   Call our contact centre