With COVID-19 on everyone’s mind, I wanted to reach out and give you an update on Meridian’s commitment to our Business Members and employees. As news comes in, we are monitoring information from Canadian public health and Government authorities, and taking the steps needed to reduce risk.
Protecting our Members and employees
Our branch locations are open, and our Small Business Advisors and Relationship Managers are available if you need to see someone in person. Phone or video conferencing are also excellent ways to connect while reducing risk. Online and mobile banking channels are available 24/7 and our Contact Centre is open every day from 8am to midnight.
The well-being of our Members and employees is a priority for us. Our employees are informed and taking precautions to protect themselves and those they serve. Increased cleaning practices in branches and corporate offices will ensure that surfaces and high traffic areas are clean, with alcohol-based sanitizer at the ready wherever possible.
Given the risks with COVID-19, we have to be mindful of the more vulnerable among us, and do our part to reduce risks for the greater community. With this in mind, I respectfully ask Members to take extra caution. If you are feeling unwell, please contact your health care provider before coming into the branch.
Supporting our Members
If you’re directly impacted by COVID-19 and facing financial challenges as a result, we want to help. I encourage you to reach out to your Small Business Advisor or Relationship Manager. You have enough on your mind without added financial stress, and we do want to help you find a solution.
We are confident the steps we’re taking now will protect the health of our Members and staff over the coming weeks. Stay safe everyone, and please visit our website for further updates as they become available.
Bill Maurin, CEO, Meridian Credit Union