Fraud, privacy, and security centre
Keeping your information safe and secure
Around here, your security is our priority. Learn more about our commitment to keeping your personal and banking information safe and discover the best ways to protect yourself.
If you suspect fraud of any kind, report it immediately by calling our Contact Centre at 1-866-592-2226.
How to report fraud
If you suspect fraud of any kind, report it immediately by calling our Contact Centre at 1-866-592-2226. This includes:
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Unauthorized purchases
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Stolen passwords
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Suspicious emails – you can forward them to OnlineBankingSecurity@meridiancu.ca
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Compromised credentials (like authentication codes) and/or devices
Our Digital Security Guarantee
Our Digital Security Guarantee: If any unauthorized transactions occur through online or mobile banking and our investigation reveals that you’ve taken appropriate precautions, we’ll reimburse you. Review our Electronic Services Agreement.
We're committed to protecting your accounts with the strongest technology and giving you everything you need to stay safe.
Upgrade your security
You don't need to be a tech genius to keep your accounts, information, and money safe. We provide all kinds of tips for:
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Spotting and avoiding scams
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Creating and protecting secure passwords
- Protecting your devices
Scammers are getting smarter. Make sure you are too.
The best way to avoid losing your money or information to fraud is to learn how these scams work. We stay up-to-date so that you always have the information you need. Learn how to spot:
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Phishing messages
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Emergency scams
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Investment scams
- and more
Our privacy principles
We’re dedicated to protecting your privacy. Above all, we want to make sure our Members understand (and can make requests regarding) how Meridian collects, updates, transfers, and safeguards their personal information.
