Updates to Meridian online banking and mobile banking app

Learn all about the latest updates from Meridian. We’re always working to upgrade our services and provide a banking experience you feel good about.

Two new alerts and a design tweak in May make the Meridian mobile app more secure and convenient

May 14, 2023

This month we’ve introduced two new alerts and tweaked the interface design for a more secure and enhanced user experience with the Meridian mobile app:

• For added security, you'll now receive an alert whenever a new device is used to log into your account
• You'll also receive alerts when your Meridian debit card is blocked, to help fight fraud
• As well, we've tweaked the app’s look and feel to make it a little easier to deposit cheques and find your Qtrade accounts

Check out all of the alerts now available in the “Manage alerts” tab of your app or online banking!

5 new improvements to the Meridian mobile app in April

April 16, 2023

This month, we’ve made five upgrades in the Meridian mobile app to streamline and enhance your user experience:

• First, two-step authentication is now little bit easier to use. At sign-in, note that two-step authentication has been pre-checked to “Don’t ask me again for 60 days,” so that it doesn’t come up every time you sign in. However, if you sign in on an unknown device, you'll be prompted again to perform two-step authentication. Of course you can uncheck this box whenever you wish.
• You can now see added detail pertaining to holds and limits when you’re initiating e-transfers, cheque deposits, and bank-to-bank transactions.
• You can now easily view scheduled transfers from the Transfer tab menu.
• We've added a joint Membership alert that flags whether the Membership is enrolled in online tax document delivery.
• Lastly, we've made improvements to the default look and feel of alerts to improve your app engagement experience.

Access tax documents through online banking and the mobile app

March 5, 2023

• Once you register to access your tax documents online, you can filter your tax statements by year and download them.
• You can also choose to receive alerts when new tax documents are added.
• Paper tax documents will still be mailed to you.

Register through online banking: Log in and select ‘eStatements & Documents’. From here, you can register in the ‘Tax Documents’ tab.

Register through the mobile app: Log in to the app and select ‘Tax Documents’ from Settings or through Account Summary.

Learn more about accessing your tax documents

Add attachments to your secure messages in the mobile app

March 5, 2023

Send attachments via secure messages in the mobile app. Just select the Member Support icon, choose ‘My Messages’, and get started.