"Whether you need to open an account, set up an appointment with one of our Meridian Advisors or have any questions regarding accounts, investments or financing – we’d love to hear from you."
Canada and the U.S.:1.866.592.2226 (Option 3 for Business)
International Collect: 1.416.597.0165
Monday to Friday: 8:00 AM – 12:00 AM (EST/EDT)
Saturday: 8:00 AM – 8:00 PM (EST/EDT)
Sunday: 12:00 PM – 4:00 PM (EST/EDT)
Please note our Branches and Contact Centre will be closed on Friday, April 14 in recognition of Good Friday. Our Contact Centre will also be closed on Sunday, April 16 in recognition of Easter Sunday. Regular business hours will resume on Monday, April 17.
Contact Our Privacy Officer
Meridian, Attention: Privacy Officer
3280 Bloor Street West
Centre Tower, Suite 2700
Toronto, ON, M8X 2X3
Our dedicated Cardholder Service team is available 24 hours a day, 7 days a week, to help answer your questions whenever they arise. Your satisfaction is our priority.
Canada and the U.S.: 1.855.341.4643
International Collect: 1.515.343.8995
PO Box 82029 RPO Connaught
Calgary, Alberta T2R 0X1
At Meridian, we care about giving our Members a positive experience every time they visit us.
Start at the Source. Have you raised your concern with Meridian Staff where your concern originated?
If you are not satisfied with the resolution by staff, have you escalated your concern to the Branch Manager for review and final response?
Please use our Branch Locator to contact the branch
If you are still unsatisfied with the Management Team resolution you may escalate your concern to Meridian's Member Relations Office.
Have you been in touch with Meridian’s Member Relations Office?
Please describe your complaint to the Member Relations office, including attaching any relevant documentation.
If your concern has not been resolved by Meridian's Member Relations office,
you may request Meridian’s final position in writing to escalate your concern to:
Financial Services Commission of Ontario (FSCO)
5160 Yonge Street
P.O. Box 85
Toronto, Ontario, M2N 6L9
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