What if your personal credit card were about to get better?
We’re sorry for any inconvenience you have experienced and thank you for your patience during this process. We look forward to supporting you with your new, enhanced card.
A new credit card experience is here
At Meridian, we aim to help you achieve your best life by preparing for life’s ‘what ifs.’ That means listening to your needs and exceeding your expectations. When you tell us we can do better, we listen. That’s why we’re improving what it means to be a Meridian Credit Card holder.
We are currently experiencing a few issues and are working hard to fix them
View current issues What's getting better Activating your card FAQ
Do you have a Meridian Business Credit Card?
Those cards are getting better too. Interested in learning about how our new cards will help your business?
What's getting better?
Enhanced customer experience online, in person, or over the phone
MyCardInfo will be replaced with eZCard, an enhanced member portal designed to help you manage your credit cards simply, securely, and effectively.
- Find a specific transaction with enhanced keyword search.
- Dispute or query transactions online.
Continue to enjoy competitive rewards
Your new Meridian Visa will continue to bring you great rewards. You won't lose any points you’ve accumulated to date – they’ll carry over to your new account and will be reflected in eZCard by October 31. All accounts will qualify for Statement Credit, Gift Card, Travel, and Merchandise redemptions. There will be a small change in the points earn rate structure, with no real impact for the Meridian Visa Cash Back Card and the Meridian Visa Infinite* Travel Rewards Card.
Meridian Visa Cash Back Card
- Earn 2 points for every $2 spent on gas, groceries, pharmacy, utility bill payments (previously 1 point for every $1)
- Earn 1 point for every $2 spent on all other purchases (previously 0.5 points for every $1)
Meridian Visa Infinite* Travel Rewards Card
- Earn 6 points for every $2 on purchases in foreign currencies (previously 3 points for every $1)
- Earn 3 points for every $2 spent on all other purchases (previously 1.5 points for every $1)
Activating your new card is easy
Step 1: Call
Starting October 9, after 8 a.m., cardholders can activate new cards by calling 1 (877) 205-3142. It takes less than a minute.
Tip: Call from your primary phone number.
Note: You do not need to sign the back of your card.
Step 2: Enjoy
Review your credit card account information through eZCard by logging into Meridian Online Banking. Authorized users can also access eZCard through online banking if they’re a Meridian Member. If an authorized user is not a Member they can access eZCard directly by registering and linking their card through eZCard.
Start using your card right away and enjoy a wide range of exclusive benefits and rewards.
Meridian is launching a new Visa card to ensure that our products reflect the great experience our Members have come to expect.
Cardholders of the new Meridian Visa will now benefit from the same high-quality service they’ve come to expect from Meridian. The new card will have the same great product features, including rewards and the number of cards.
Yes! Members will be receiving replacement cards by mail in late September 2022. They will need to activate the card once the card migration occurs on October 9, 2022.
New cards will have the same card numbers (PANs) but expiry dates and PINs will change.
Cardholders will be able to see all transactions from April 2022 to present.
The insurance and assistance services included with the credit will remain the same. However, we are making changes to the providers and enhancing some of the coverage.
No! Rest assured that accumulated points are safe and will be transferred by the end of October.