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Working with you through the COVID-19 crisis. We’re here to help.

2020-03-17 6:00:00 PM

Update on COVID-19 and changes to branch hours
We are monitoring the COVID-19 situation closely, and in keeping with our commitment to Members and employees, Meridian has made the following decisions to encourage a healthy and safe environment.

Branch hours and controlled access
Effective Wednesday March 18, we are reducing branch hours across Ontario. In the interest of everyone’s safety, we’ll also be controlling branch access and screening all Members and visitors.
If you are experiencing flu-like symptoms or you have recently traveled, you won’t be permitted to enter the branch. We respectfully ask you to help protect others by using our ABMs, online banking, mobile app, or calling our Contact Centre.

All branches will be open:

  • Monday to Friday from 10 a.m. to 4 p.m.
  • Saturdays:
    • Locations that are usually closed on Saturdays will remain closed.
    • Locations that are usually open from 9 a.m. to 12 p.m., or from 9 a.m. to 1 p.m. will remain open during these hours.
    • All other locations will operate from 10 a.m. to 2 p.m.

Ways to bank
There are plenty of ways to bank with us. To sign in to online banking, go to Meridiancu.ca. Our online, mobile, and ABM channels are available 24/7, and our Contact Centre is open to assist you every day from 8 a.m. to 12 a.m. If you haven’t signed up for online or mobile banking yet, simply call the Contact Centre at 1-866-592-2226 and one of our representatives will be happy to help you register.
We’re here to help
If you are facing financial challenges because of COVID-19, please call us. We are here to help answer your questions and offer solutions. And remember, your money is safe at Meridian. You can learn more about the Deposit Insurance Corporation of Ontario (DICO) here.

Insurance information for credit card holders
Finally, Meridian’s credit card travel insurance provider, Desjardin Financial Security, has provided general guidelines for cardholders relating to the COVID-19 outbreak and travel insurance cardholder coverage. Learn more here

We will continue to provide updates as they become available on our website. Please stay safe everyone.