Business support services

We’re here to answer your questions and provide helpful, convenient support for your business. With expanded services available by phone, you can call our Contact Centre for many of your business questions and needs.
Contact Centre
Toll free: 1-866-592-2226
International collect: 1-416-597-0165
Monday to Sunday: 8:00 AM – 12:00 AM (EST/EDT)
Services available from our Contact Centre
- - Schedule a meeting with a local Financial Service Representative to open new accounts
- - Make changes to your account package
- - Update the account profile for authorized signers
- - Reset your password
- - Help you set up and manage online banking
- - Answer questions about transactions and initial charge-back inquires
- - Handle inquiries related to PPSA fees, cash & coin fees, monthly account fees, etc.
- - Help you submit payment for your business taxes
- - Send you paper copies of account encoding forms
- - Arrange for paper copies of statements
- - Process cheque orders
Any other questions?
Please reach out to your business advisor for any other questions or concerns. We’re here to help.
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